Resource Management for Clinical Operations
In order to remain competitive today, and in an uncertain future, Life-science organizations must prioritize the establishment of a central resource management capability to use their resources efficiently by applying a consistent and strategic cross-functional deployment.
Commercial Applicability of AI Based Natural Language Processing (NLP) Capabilities
The conventional trend to outsource non-critical business functions to offshore BPOs is shifting to Digitally Empowered Contact Centers. They utilize a platform of NLP based digital support tools, such as voice assistant, voice-based chatbot, voice-based sentiment analyzer, to provide a higher level of customer experience and retention. Benefits include increased efficiencies by offloading routine easy tasks to a digital assistant, almost eliminating frontline agents and a higher degree of data driven customer insights for the client.
Taking Advantage of Best-in-Class T&E Infrastructure: SAP Concur Re-Platform
Change is constant in the corporate business landscape. Companies need to adapt to competitive forces in the global market, which often requires mergers and acquisitions, an expanded geographic footprint, or other organizational changes to remain profitable. As changes occur, a company might find itself working across multiple software systems and technologies or working on an outdated platform that is not equipped for the current level of performance. If you can answer yes to one of the following questions about your company, you may need to assess whether updates, upgrades, and/or new systems are needed:
The Sunshine Act: A Tough Act to Follow?
The Physician Payments Sunshine Act will require companies to record any physician payments or benefits provided in 2013 and to annually report this information to the Secretary of Health and Human Services (HHS) beginning March 31, 2014. This new requirement is expected to present formidable challenges since most companies currently use multiple systems to capture HCP payments and benefits.
Opportunities to Pursue a Cost and Differentiation Strategy in Life Sciences Organizations
Artificial intelligence (AI) is already delivering transformational business value across virtually every industry and business operating model. As companies race to integrate AI into their enterprise environment, AI is changing how they operate. Over the next few years, for example, enterprise investment levels in AI will begin to exceed information technology (IT) spend, and new executive roles with dedicated AI teams will emerge.
Innovation in Established Companies: Making it Work
Established companies must learn to innovate in order to survive in today’s world. Leaders need to create a culture of innovation by encouraging new ideas and creating a framework to ensure they align with the organization’s goals. The employees involved with new product development need to have clear processes to follow, as well as the autonomy and passion required to be successful.
Post-Merger Integration: Maximizing Value in Pharmaceutical M&A Deals
Despite recent economic volatility,mergers and acquisitions (M&A) remain a prevailing strategy in today’s global market for corporations seeking to rapidly increase shareholder value and bottom-line growth. Over the past five years, more than $20 trillion has been spent on M&A deals worldwide. As M&A deal volume and size trend upward, however, so do market risks and deal complexities.While M&A deals often make sense on paper, over 80% of M&A transactions fail to increase share holder value, and over 50% actually destroy value.
The Importance of a Strategic Change Management Plan
Most people don’t like change. In fact, they dread it. Why? Because by nature we are creatures of habit, and change brings about something new, different, and uncertain. Change, especially in business, takes us away from what we’re used to, disrupts the normal rhythms of our days, and makes us uncomfortable. But managing change effectively is not difficult and can go a long way towards ensuring that change-ups such as a new system implementation, a recent merger, a process alteration, or a new CEO, are successful.