Salesforce Practice

Service Cloud

Provide your customers with the effortless experiences they expect

We’re at your service.  With Salesforce Service Cloud, we help companies deliver consistent customer experiences across channels while helping your business drive increased customer loyalty and retention.

Talk with an Acquis customer service expert today

Contact us and we will help you achieve results, fast.

Turn Your Agents into Superheroes

Give your team the tools they need to help them provide world class customer experiences.  Your support team is the front line and face of your company; help them provide consistent and meaningful interactions and convert your customers into loyal brand ambassadors.

Zendesk Migration

Thinking of upgrading?  Even for small teams, Salesforce Service Cloud provides the number one Customer Engagement Center in the world today, according to Gartner.


We’ve helped companies consolidate their technology stack away from Zendesk and onto the Salesforce platform so they can  see a 360 view of their customers.  And with the recent takeover of Zendesk by a consortium of private equity firms, the time has never been better.

Slack Forward

Today’s most innovate companies are providing customer support in real-time, meeting their customers where they are: in Slack.  We help companies supercharge their customer community and support experience by integrating Slack with Service Cloud, allowing both your customers and agents to live their experiences in their preferred channels and platforms.

Size Doesn’t Matter

Whether Enterprise or a Small and Medium Business (SMB) we’ve got you covered.  Service Cloud is a flexible platform that fits the business needs of both large and growing companies alike.  With our proven methodology, we will find the right approach specifically for your situation.

Explore our Embark Accelerator Packages

We’ve created a portfolio of accelerated solutions that enable Small and Medium Businesses (SMBs) to implement Salesforce products at lightning speed, gain value quickly, and then continue to continuously improve and innovate.

Service Cloud Package

Launch a new Salesforce Service Cloud implementation with foundational functionality in just four weeks.

Flow Migration Package

Convert your Workflows and Process Builders to Flow in just four weeks.

It all starts with a single conversation