Salesforce Practice

Cross Cloud Solutions

Get the most out of your Salesforce investment

We help companies think holistically about the way they interact with their customers, across marketing, sales and customer service. Our cross cloud DNA allows us to enable companies to scale elegantly.

Achieving True Customer 360

Companies who are operating in silos, whether from a process or systematic standpoint, cannot have a holistic view of their customers. We bridge this gap to enable true Customer 360 by connecting different Salesforce clouds and systems together. We have the expertise across Sales, Service, Marketing, MuleSoft and Slack to help companies impact the customer experiences they provide.

Get Your Money’s Worth

Let’s face it, Salesforce licenses are not cheap. That said, many companies do not even come close to utilizing all the functionality that a full Salesforce license affords. For example, did you know that your Sales Cloud license will allow you to deploy Service Cloud functionality, and vice versa? We help companies maximize what they are already paying for by introducing Cross Cloud concepts from project inception.

The Connected Experience

Your customers expect you to know who they are, regardless of which department is interacting with them.  By utilizing multiple Salesforce Clouds, knowing your customer and where they are on their journey has never been easier to achieve.

  • Sales can understand how educated your buyer is based on their marketing interactions.
  • Marketing can understand if there is a customer support issue, so maybe that customer should be excluded from the next campaign.
  • Customer Service can understand what has been sold, and where there is a cross-selling opportunity.

By leveraging multiple Salesforce Clouds, this vision is highly achievable. With our Cross Cloud Embark Accelerators, we can get your company up and running across Salesforce clouds in no time.

Our Cloud Experience

Sales & Revenue Cloud
Service Cloud
Marketing Cloud
MuleSoft
Slack

Sales & Revenue Cloud

Get the most out of the premier lead-to-cash technology.  Streamline and optimize your lead-to-cash workflows to drive maximum value for you and your customers.

Service Cloud

Provide your customers with the effortless experiences they expect.  With Salesforce Service Cloud, we help companies deliver consistent customer experiences across channels, helping your business drive increased customer loyalty and retention.

Marketing Cloud

We empower marketers to leverage best-in-class marketing technology.  Our global team of certified experts will help you dive into the ins and outs of Salesforce marketing technology to co-create unforgettable customer experiences and automate your digital marketing.

MuleSoft

Connect your enterprise with world class Integration and API technology.  Our MuleSoft certified experts will help you unify systems, deliver a single view of the customer, automate business processes and ultimately build connected experiences.

Slack

We help companies leverage the real-time nature of Slack in concert with Sales, Service and Marketing Clouds.

Explore our Embark Accelerator Packages

We’ve created a portfolio of accelerated solutions that enable Small and Medium Businesses (SMBs) to implement Salesforce products at lightning speed, gain value quickly, and then continue to continuously improve and innovate.

B2B Lead Generation Package

In 8-Weeks we will launch your new Sales Cloud and Marketing Cloud Account Engagement powered by Pardot to drive your lead generation.

B2C Customer Engagement Package

In 8-Weeks we will launch your new Service Cloud and Marketing Cloud Engagement to drive your customer engagement.

Let’s talk about your Cross Cloud journey