Salesforce Practice

Industry Focus: Education

Elevating Human Experiences for Educational Institutions

Our Salesforce experts accelerate digital innovation and elevate human experiences in educational organizations to help our clients successfully execute their vision

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Education Cloud Certified

Education Cloud helps institutions deliver experiences that build learner relationships for life, across recruitment, admissions and student and alumni experiences.  We are experts in the Education Data Architecture (EDA) framework, and work with learning institutions (both higher education as well as K-12), online learning platforms & EdTech, and other education focused organizations to get the most out of Salesforce.

Recruitment & Admissions

The enrollment process is crucial to finding the right students and engaging with them in a timely and relevant manner so that they ultimately join your institution.  Using Salesforce, your institution will be able to find and engage with prospective students to build and maintain relationships.  Through Education Cloud, you will be able to build awareness, streamline the application process, increase recruitment efficiency and enrollment.  Salesforce enables you to provide prospective students with powerful applicant portals allowing them to search for courses, create & submit applications, and ultimately transition to becoming a student.

Student Success

Education Cloud allows institutions to gather student data to create a true student 360 view, enabling institutions to provide personalized experiences and support throughout a student’s learning journey. With a central focus on student success, engagement, and retention, having a holistic picture of a student profile via the Student Success Hub within Salesforce results in meaningful interactions. At the K-12 level, student success plans, support activities, case management and program tracking are front and center. For Higher Education, utilize Education Cloud to connect your campus community – help students receive the support they need, book appointments, keep them informed with the most relevant information, and ultimately help them reach their educational goals.

Advancement & Alumni Relations

Keeping a strong relationship with alumni through personalized communications ultimately empowers your institution to reach its fundraising goals. Keep alumni informed of news, events and opportunities to give back through personalized communications, catered specifically to each student. Fine tune your advancement operations by creating meaningful connections with your alumni, resulting in more giving, engagement, and more manageable stewardship efforts.

Marketing Engagement

Through our Marketing Cloud consulting services, we help create personalized journeys to increase engagement and build connections across students, families, alumni and supporters. A thoughtful marketing plan with unified campaigns supports recruiting, retention, fundraising, and engagement efforts ultimately streamlining, simplifying and boosting the effectiveness of your institution’s outreach efforts.

It all starts with a single conversation

Andrew Gross

Salesforce Practice Lead

  • 15 years of Salesforce consulting
  • K12 employment experience
  • 14x Salesforce Certified
  • Salesforce MVP