A 12-Week Digital Procurement Transformation with Acquis and Coupa
A multi-site healthcare organization needed to modernize its manual procurement and expense management processes to support ambitious growth plans. Acquis implemented Coupa's Procure-to-Pay (P2P) and Expense modules in just 12 weeks, integrating Coupa with the organization's existing Sage Intacct environment through AcquisLink® and providing managed services support to drive adoption across all clinic locations.
Aligning operations with growth ambitions
The organization's ambitious growth plans brought operational priorities into focus. As leadership prepared to expand, they recognized that manual purchasing and expense management processes needed to evolve to support their growth trajectory.
While the organization utilized Sage Intacct for financial management, its financial and procurement data remained siloed. This separation limited leadership's ability to gain comprehensive visibility across operations and their capacity to make the informed decisions necessary for strategic growth.
Leadership recognized the urgent need for a formal procurement system but lacked the internal resources to manage an implementation in-house. The solution required a platform that could scale with the organization's growth without disrupting day-to-day operations — and a partner that could deliver it fast.
Three solutions, one transformation
Acquis collaborated closely with the organization to design and execute a comprehensive solution that would deliver transformation without disruption. Utilizing proven, pre-configured best practices, Acquis implemented Coupa's Procure-to-Pay (P2P) and Expense modules in just 12 weeks.
The Coupa implementation addressed three key areas: data migration, systems integration, and ongoing support. Together, these efforts established a digital infrastructure that could scale with the organization's growth plans.
Data migration
Due to the organization's previously manual processes, valuable data resided in spreadsheets and documents across each location. Acquis conducted a comprehensive data migration from these disparate sources directly into Coupa, creating immediate organization-wide visibility and consistency.
Seamless integration with AcquisLink®
Leveraging AcquisLink®, Acquis' proprietary integration accelerator, Acquis integrated Coupa with Sage Intacct. The configuration delivered seamless data flow between systems, requiring minimal technical support from the organization's limited internal resources. The integration connected previously siloed datasets and gave teams cross-functional visibility they had never had before.
Ongoing managed services support
Throughout and beyond the implementation, Acquis delivered managed services support to drive adoption and sustain long-term success. The team provided initial system configuration, user training, and change management to support smooth adoption across all clinic locations. Most importantly, the additional support empowered the organization to establish ownership of the platform and gradually build the capabilities to manage Coupa internally.
100%
Electronic transaction processing across all locations
>98%
Purchasing requests fully automated
>50%
Invoices digitized
From manual to fully digital
Within 12 weeks, the organization transitioned fragmented, paper-based operations to a fully digital financial environment.
The implementation also helped the organization reduce invoice processing time to 1.32 days, complete requisition approvals in under 2 days, and gain real-time spend visibility across locations. Perhaps most importantly, it created a foundation for sustainable growth.
Acquis continues to provide managed services support as the organization expands its use of Coupa and explores additional opportunities for optimization. The organization now has an operational model that supports its commitment to providing compassionate, high-quality healthcare to the communities that need it most — without administrative constraints.
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