Coupa Inspire 2025 Recap: AI, Smart Intake, and the Future of Spend Management

Acquis joined thousands of procurement, finance, and supply chain leaders this month in Las Vegas for Coupa Inspire 2025. As a Coupa implementation partner, Acquis participated on-site to explore how these breakthrough innovations will reshape the future of enterprise operations.

Acquis is honored to have received the Innovation Partner of the Year, Runner-up award at Coupa’s Inspire Partner Awards 2025. Learn more

The big picture: autonomous spend management transforms global trade

Coupa CEO Leagh Turner delivered the opening keynote, unveiling Coupa’s bold vision for a global network powered by AI agents that coordinate autonomous spend decisions. With economic volatility, geopolitical risk, and supply chain fragility escalating worldwide, Coupa shifts its approach from managing supplier spend to enabling resilient global trade across a $33 trillion annual market.

Turner positioned this transformation as extracting “half a trillion dollars of inefficiency” from global supply chains — a massive opportunity that extends far beyond traditional cost savings. Coupa is committed to continue integrating procurement, supply chain, and finance into a unified, extensible platform, establishing spend management as a strategic lever for enterprise agility and competitive performance.

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Strategic capabilities unleashed

1. Coupa Navi™: your AI gateway to autonomous procurement

Coupa Navi™, Coupa’s agentic AI assistant, now operates as the “front door” to a sophisticated suite of specialized AI agents that automate and optimize critical tasks:

• Analytics agent quickly responds to data requests, creating simple charts in Navi and helping users drill down into specific data asks

• Knowledge agent provides immediate responses with information from organization-specific policies to expedite informed decision-making

• Bring your own AI agent allows users to plug-in their own agents and assistants hosted outside of Coupa for agent-to-agent (A2A) collaboration benefits. This framework also enables partners in the Coupa App Marketplace to build and certify agentic experiences

• Modeling agent delivers advanced mathematical reasoning at scale, seamless integration, and responsible AI practices

• Supply chain skill in the knowledge base agent streamlines onboarding of supply chain designers, making it easier for all users to stay updated on building supply chain digital twins, models, and scenarios

Coupa Navi™ and its AI agent ecosystem deliver measurable value by reducing manual workload, accelerating decision-making, and strengthening compliance. These agents eliminate repetitive tasks while surfacing contextual recommendations that empower users to act smarter and faster. From identifying policy-aligned vendors to analyzing complex supply chain scenarios or summarizing contract terms, Coupa Navi™ embeds predictive intelligence directly into daily workflows.

For organizations seeking to scale operations without expanding resources, Coupa’s agentic AI enables a fundamentally smarter, more efficient approach to spend management, while freeing procurement teams to focus on high-value strategic initiatives.

2. Smart intake & orchestration: democratizing procurement excellence

Coupa launched its Smart Intake & Orchestration solution, delivering a simplified, intuitive request experience designed for all users — not just procurement professionals. This breakthrough addresses a critical challenge: making sophisticated procurement accessible across the entire organization.

Key capabilities include:

• User-friendly interface that guides employees through procurement requests with intelligent prompts

• Pre-built and configurable workflows that automatically enforce company policy and compliance requirements

• Parallel approvals and cross-functional orchestration that streamline complex approval chains

• Minimal IT overhead with reduced setup and maintenance requirements

Smart Intake creates exceptional value for organizations struggling with low P2P adoption or attempting to scale procurement without expanding headcount. By guiding casual users through intuitive, policy-aligned workflows, the solution reduces maverick spend, accelerates purchasing cycles, and drives organization-wide adoption. Its orchestration capabilities intelligently route requests across departments — procurement, legal, IT, and finance — and streamline operations while improving compliance.

3. Contract intelligence & supply chain collaboration advance

Coupa introduced powerful new capabilities:

• Contract intelligence: AI-powered contract parsing, extraction, and compliance support that accelerates contract review, identifies risk language, and extracts key terms from both standard and non-standard formats. Organizations can dramatically speed contract processing, improve compliance, and reduce legal exposure.

• Inventory collaboration suite: Comprehensive tools for PO, forecast, and inventory alignment across direct material flows, eliminating friction and delays that plague traditional procurement processes.

These enhancements deliver immediate operational value to Coupa users. For teams managing high contract volumes or complex agreements, these tools drive substantial efficiency gains while establishing a critical foundation for more strategic sourcing decisions.

4. Expanding market power: Coupa Advantage + CoreTrust partnership

Coupa Advantage receives a transformative boost through its strategic partnership with CoreTrust, potentially tripling the number of available vendors and categories. This expansion amplifies group purchasing power and pre-negotiated savings, delivering increased value to Coupa customers.

Businesses seeking broader, vetted supplier access now explore a significantly more robust marketplace, gaining faster access to cost-competitive, qualified suppliers without the time and overhead of traditional sourcing processes.

Industry impact & customer transformation

Across sectors — from financial services to consumer brands to public institutions — organizations demonstrated how Coupa drives enterprise resilience, strengthens compliance, and unlocks new margin opportunities. Executives from companies like UPS, Blackstone, Uber, and Kraft Heinz highlighted Coupa’s ability to catalyze enterprise-wide transformation, extending far beyond procurement improvement.

Leading businesses are shifting toward intelligent, cross-functional orchestration, viewing spend as a connected process spanning procurement, IT, legal, finance, and supply chain. This evolution requires unified, AI-supported systems to manage increasing complexity and risk.

This transformation underscores the critical importance of aligning Coupa’s expanding capabilities with broader digital transformation strategies. Coupa Navi™, Smart Intake, and Contract Intelligence represent more than evolving features — they are strategic levers to scale smarter operations across departments and geographies.

Client spotlight: Revolut

The conference featured more than 100 customer case studies, including a presentation from Acquis client, Revolut. Tyson Moore, Senior Vice President and Coupa Practice Lead at Acquis, joined Revolut procurement leaders Lauren Richards and Brenda Tovar to demonstrate how Revolut’s partnership with Acquis and Coupa transformed procurement from a support function into a strategic asset through sophisticated multi-system integration.

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The competitive imperative: what this means for your business

Coupa Inspire 2025 confirmed a fundamental shift from spend automation to autonomous, AI-powered orchestration, creating new pathways for businesses to drive value across procurement, finance, and supply chain operations. Leveraging Coupa’s AI-powered workflows and auto, organizations can streamline decision-making, strengthen compliance, and extend procurement’s strategic influence across all departments.

The window for competitive advantage is narrowing. Organizations that begin their AI-powered procurement transformation now position themselves to capitalize on autonomous capabilities as they mature, while those who delay risk falling behind in an increasingly automated marketplace.

Now is the critical moment to align your Coupa investments with your broader digital strategy. Whether your company explores new capabilities, scales adoption, or optimizes existing implementations, Acquis transforms vision into measurable value.

Ready to accelerate your competitive advantage? Explore how these breakthrough innovations can supercharge your Coupa roadmap. Let’s connect to discuss your strategic opportunities.