TransUnion Partners with Acquis to Expand Coupa Globally
Following a strategic acquisition, TransUnion® partnered with Acquis to extend its existing Coupa procurement platform into new entities and geographies, completing the four-month implementation on time and on budget.
Making trust possible in global commerce
TransUnion is a global information and insights company with over 13,000 associates operating in more than 30 countries. TransUnion makes trust possible by ensuring each person is reliably represented in the marketplace. The company does this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through acquisitions and technology investments, TransUnion has developed innovative solutions that extend beyond the company’s strong foundation in core credit into areas such as marketing, fraud, risk, and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. TransUnion calls this Information for Good® — and it leads to economic opportunity, great experiences, and personal empowerment for millions of people around the world.
Integrating an acquisition while expanding into new markets
When TransUnion completed a strategic acquisition, the procurement team needed to integrate the newly acquired company into TransUnion’s existing Coupa platform. The acquired company operated across four geographies: the United States, United Kingdom, and Australia — where TransUnion already maintained strong presence — plus Spain, where TransUnion had no prior footprint. Bringing these new entities into TransUnion's existing Coupa environment meant more than simply extending user licenses. It required thoughtful integration of different organizational structures, ERP account codes, and procurement processes into a unified platform.
At the same time, TransUnion's growth strategy also called for expanding into Spain. This presented a different set of requirements: standing up a net-new instance in an unfamiliar market, navigating country-specific regulations, and building a foundation that could scale with future growth in the region.
The timeline added pressure. To realize acquisition synergies and deliver value to the business, TransUnion needed to move quickly without sacrificing quality or disrupting ongoing operations. Its existing integrations had to remain stable, and users across four countries needed a seamless transition.
TransUnion turned to Acquis, the consulting firm that had previously delivered its SAP Concur implementation, to manage the project. "We knew we needed a partner who could hit the ground running," said Larry Miklusak, Senior Director at TransUnion. "This wasn't the time to bring someone up to speed on our systems and processes. We needed expertise we could trust from day one."
Strategic expansion leveraging proven global architecture
The Acquis team approached TransUnion's expansion with a clear strategy: leverage what already works, customize where necessary, and move deliberately through each geography.
For the acquired entities in the U.S., U.K., and Australia, Acquis worked closely with TransUnion's procurement and IT teams to map organizational structures, extend ERP account codes, and configure user permissions within the existing Coupa global model. Acquis also hosted design workshops to ensure both teams were aligned on requirements and validated approaches.
Spain required a different playbook. Acquis brought international implementation expertise to navigate country-specific nuances, from regulatory requirements to language considerations.
Throughout the Coupa implementation, Acquis maintained TransUnion's existing integrations for master data and transactional flows. The Acquis team provided advisory support on integration methodology and specifications while TransUnion's technical teams handled development.
"Acquis understood that this project wasn't just about technology," Miklusak said. "It was about enabling our teams to work together across a newly combined organization. They kept that goal front and center through every design decision."
The collaborative approach extended beyond technical delivery. While Acquis managed system configuration, testing, and validation, TransUnion's leadership took ownership of change management and communications. This partnership model — with clear ownership and mutual accountability — created momentum that carried the project through each milestone: design, build, system integration testing, user acceptance testing, and go-live.
Global expansion in 120 days
Four months after kickoff, TransUnion went live across all geographies on schedule, within budget, and without disruption to existing operations. The acquired company's procurement activities now flow through the same Coupa platform used across TransUnion, creating visibility and standardization that didn't exist before.
The Spain deployment established TransUnion's first procurement system presence in the region, built on a scalable architecture that supports the company's growth ambitions. Users in all four countries transitioned smoothly, a testament to the change management work TransUnion's teams led internally.
The expansion positioned TransUnion to capture acquisition synergies through unified spend management while creating a foundation for continued growth. The company now operates procurement consistently across its combined organization, with the agility to expand into new markets as opportunities arise.
That's the kind of outcome that happens when partnership isn't just a talking point — it's how the work gets done.
Working with Acquis felt like working with an extension of our own team. They brought deep Coupa expertise and international implementation experience and genuinely understood our business and what we were trying to accomplish. We’ve developed a true partnership.
Senior Director, TransUnion
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