Selected partners:
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Acquis has been assisting clients with SAP Concur T&E implementations since 1998, and we are proud to be SAP Concur’s first Certified Implementation Partner and Certified Customer Success Partner.
Practice area anatomy
Travel, Expense, Meetings & Payments breakdown
Successful integration and divestiture execution is key to improving shareholder value and achieving short and long -term merger goals.
Acquis SMEs in post-merger integration and divestiture environments provide delivery solutions that minimize risk, provide rapid payback, and capture maximum returns from internal and supplier synergies. We embed ourselves as part of your team, offering a range of low to high touch services, and move forward together through all phases, from strategy, to execution, and integration or divestiture.
Strategy Consulting
01 Execution
02 Mergers and Acquisition Support
Strategy Consulting
01 Execution
02 Mergers and Acquisition Support
Project & Change Management
Project Management activities occur throughout the implementation lifecycle. This workstream comprises the administrative and organizational steps necessary to initiate and track progress during the implementation.
It establishes templates, processes, and overarching policies all project team members will leverage daily.
COMPLEMENTARY PARNERSHIP
Acquis and Chrome River: A Strong Fit
- Solutions designed to embrace change and support future needs
- Wide ranging capabilities that increase business value and improve employee engagement
- Systems which are fully configured to customer’s individual requirements
- Flexibility with integrations with TMC’s and OBTs allows for the use the best solutions in the marketplace
- Flexible approach to implementations and complex requirements allow for unique solutions to challenging issues
- Industry leading T&E implementation experise and best practices
- Full range of client-side support services to augment or lead client implementations teams
- Customized project scopes are created to address each client’s specific needs
Customer Experience (CX) Optimization
Identify and understand the customer
It begins with understanding who the customer really is, different customers have different needs and objectives so it’s important to understand how customers can be segmented.
Develop customer journey map and analysis
There are gaps in how organizations and customers view a customer journey, each customer segmentation has a different journey driven be their needs and expectations that needs to be mapped out to understand each customer segmentation’s journey.
Analyze customer pain points and solutions
By analyzing the journeys, the pain points and areas for improvement enable a deeper discussion of how to better serve customers and enhance the overall CX for each customer segment.
Align, implement, and execute on right solutions
A final assessment of the solutions will help understand how to build a roadmap to enhance the overall CX across all segments over time, there will be some quick wins and long term aspirations that will drive continued CX over time.
Develop customer journey map and analysis
There are gaps in how organizations and customers view a customer journey, each customer segmentation has a different journey driven be their needs and expectations that needs to be mapped out to understand each customer segmentation’s journey.
Practice area anatomy
Life Sciences Development Cycle
Early Stage
Phase 1-2
Pre & Peri Launch
Phase 3-4
Early Post Launch
Launch & Lifecycle management
Mature Brand
Lifecycle management
Resource Management Approach
Development
01
Development of a comprehensive fact-base
Aggregation
02
Aggregation, synthesis, and analyses of information gathered
Design
03
Design and development of a resource allocation model and reporting capabilities
Implementation
04
Implementation and change management support for a new RM practices
Hitting Milestones through Leadership, not Management
KPI reporting improvement
KPI inputs
Key Performance Indicators (KPIs)
Critical Success Factors (CSFs)
Objectives
Strategy
Goal
Quick tip: Use a top down approach to align your goals with the indicators youu’re measuring