Impact Story

Increasing T&E Policy Compliance Globally

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Systems Implementation

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Client Profile
A Fortune 500 Consumer Products company with 65+ markets across North America, Latin America, Asia Pacific, Europe, Middle East, and Africa.
Industry
Consumer Products
Challenge
With regulatory concerns mounting over compliance with the Foreign Corrupt Practices Act (FCPA), a Fortune 500 consumer products company needed to find a way to consolidate disparate systems and processes to increase T&E policy compliance globally.
Approach: Think + Do
We began by reconciling varying requirements around the globe for capturing T&E spending, and set about standardizing the process. Given historically poor local and regional compliance of corporate policy, we moved the 40+ markets on decentralized T&E systems to a standardized, automated T&E system. We designed and implemented global process and system enhancements to facilitate increased compliance and spend visibility.
Results
We successfully standardized 15,000 users from all divisions and business units on Concur Travel & Expense globally. We helped the client gain visibility into their $11.5 million in T&E spend and 12,400 expense reports monthly, enabling consistent T&E transactional processing and support procedures. We increased T&E compliance and local market knowledge of FCPA process and policies globally.
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Travel, Expense & Meetings

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