Managing Global Travel and Expense Spend

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Travel, Expense & Meetings

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“The line between Travel and Expense is blurring as technology continues to innovate. The continued growth of social media, use of mobile applications, and availability of data, coupled with an unsteady economy and global safety concerns make managing a global T&E program difficult. Acquis can help.”
--Debra Moss, Lead, Travel, Expense & Meetings
Each day, new technology and telecommunication options shrink and flatten our world while simultaneously expanding and globalizing our economy. Companies are breaking down borders, expanding outward to explore new business opportunities, and forming new partnerships. As a result of these changes and the associated impact on travel and collaboration, organizations are re-thinking their travel, expense, and virtual collaboration programs, and moving from traditional travel management to a managed global travel program.

A managed global travel program is proactive, not reactive. The data extracted from an enterprise global expense management system provides the visibility into hotel, air, and car spending needed to negotiate corporate rates with travel vendors. The data also enables companies to make strategic program decisions around policies, processes, and systems. A mature managed global travel program is strategic and takes into consideration all aspects of travel, including buying travel, traveling, travel reimbursement, processing and analyzing travel spend, and using the data gathered during the entire cycle to improve future travel buying. Companies that have implemented these global travel programs understand that viewing the travel and expense program as an integrated system enables them to constantly improve their travel, expense, and virtual collaboration programs through effective controls, clear policies, and strong communication.

Acquis has over 15 years of global travel and expense management experience. Our deep expertise in corporate travel functions helps organizations define and strengthen their total travel program. Our experience in strategic sourcing, supplier management, policy design, and the deployment of travel booking and expense management technologies enables us to deliver effective solutions with sustainable results. We understand the importance of having an effective T&E solution and overall corporate travel program. We can help you design a program that will produce cost savings, process improvements, greater spend visibility, and compliance.
Our Approach

We view every one of our engagements as a partnership built on a strong foundation from the very start. We seek to understand first, so your challenges become our challenges, and in turn, opportunities for resolution.

We keep execution in view while helping you create strategies and design solutions. We think about sustainable solutions that fit your needs. We work with you to create the clear path to success. We continue to listen, but objectively challenge priorities and identify risks.

We roll up our sleeves to do the work. We help you establish the right pace and rhythm, while continually tracking and measuring status and progress. We will know when your team needs to adjust to changing business conditions.

We do more than deliver success. In transferring ownership of the solution, we work to elevate and empower your organization with a capacity and ambition for continuous improvement.

We put you and your people first. This is our approach.

Meet the Team

T&E Management Specialists
Principal
Debra
Moss
“Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.”
Steve Jobs
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Industry Experience

Consumer Products

Life Sciences

Media & Entertainment

Healthcare

Engagement Manager
Jeffree
Chan
“Vision without action is merely a dream. Action without vision just passes the time. Vision with action can change the world.”
Joel A. Barker
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Industry Experience

Technology

Life Sciences

Healthcare

Financial Services

Associate Director of Implementation
Joe
Ng
“Think left and think right and think low and think high. Oh, the thinks you can think up if only you try!”
Dr. Seuss
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Industry Experience

Life Sciences

Consumer Products

Education

Healthcare

Managing Director
Joanna
Sears
“Strive not to be a success, but rather to be of value.”
Albert Einstein
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Industry Experience

Consumer Products

Financial Services

Life Sciences

Travel

Impact Story

Tracking and Managing T&E Expenses Globally

Related Impact Story

Increasing T&E Policy Compliance Globally

Read More
Client Profile
A leading pharmaceuticals company with a strong foundation in innovation and research. They do over $50 billion in revenue and employ over 100,000 people.
Industry
Life Sciences
Challenge
Travel and entertainment expenditures had exceeded $500 million globally at one of the largest pharmaceutical companies in the world. Because of its size and international footprint, too many expense policies and practices were in use across different regions and even within the same country. This lack of a standardized system was yielding incomplete and inaccurate expense reporting. The organization needed to improve expense reporting processes throughout the company and implement an automated T&E expense system in business units across the US, Latin America, and Europe.
Approach: Think + Do
First we developed comprehensive requirements for a new process and system. Next we performed analysis to determine the gap between the existing situation and the desired state of operations. We acquired a deep understanding of both the existing infrastructure, and local regulations and policies to be able to recommend improvements flexible enough to accommodate the needs of each business unit.
Results
We delivered an 80% decrease in manual audits by automating audit rules for non-compliant expenses. We reduced cycle time by 30% for expense report creation and submission. We reduced overall process cycle time for a range of functions from back-office to corporate card transactions. The results fundamentally changed the organization’s process on a global scale, eliminating duplicate work previously conducted at multiple locations, eliminating cash advances from the cashier’s office (thereby removing a manual process and its additional labor costs), and automating audit processes to reduce data entry errors by 75%. After the success of the initial pilot and rollout, we performed upgrades, integrated an acquired company’s systems, and rolled out the system in 15 additional countries.
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